FiniTrans reviews — page 5

Our family planned a trip for the November holidays, flying from Helsinki, so we needed to hire an entire minibus to the airport, which suited us best. Unfortunately, we had had a bad experience once before. We found plenty of websites and companies, all with different prices. But this company's website caught our attention: we read it and laughed until we cried. We decided that people with SUCH a sense of humour, who could bring so much joy, simply could not do a bad job. We called and they kindly explained everything. The price was not the lowest, but by then we knew that buying cheap means buying twice. And believe me, it was worth it! A spotless vehicle, comfortable seats, an exceptional professional driver, punctuality and kindness, and stops whenever we asked, with no trouble. Those 450 km flew by. Naturally, we booked FiniTrans for the return journey too. Now we have found OUR people in this field. Believe me, it is just as important as having your own doctor. We travel with children, and our lives and safety matter to us. Thank you! We wish you success and prosperity, and of course YOUR own lovely passengers! Reply: Svetlana, thank you for your positive feedback. We are delighted to hear such kind words. We hope to continue pleasing you with high-quality service! Kind regards, FiniTrans.

I took a FiniTrans minibus to Finland for two hours. I was very happy with the trip: preparations and the journey itself were well organised, and above all there was the professional driver Mikhail, to whom special thanks. I will recommend you to people I know and certainly travel with you again. THANK YOU! Reply: Thank you for your review, Igor Borisovich. As always, you have charmed us. Kind regards, FiniTrans.

I have used FiniTrans for a “visa run” more than once, and each time I am convinced I chose the right company. Professional staffing and an individual approach to everyone really set this company apart from similar services. Everything runs smoothly, from speaking to the operator, who checks your purpose and preferences to plan a route that suits all passengers, to returning home. The drivers are professionals with wonderful personal qualities: friendly, patient and courteous. They explain everything, offer advice and help. It is lovely that the entire FiniTrans team does everything possible to turn a “visa run” into a little journey! THANK YOU VERY MUCH! Reply: Svetlana, thank you so much for your review. We are glad you chose our company and hope to continue pleasing you with the quality of our services. Kind regards, FiniTrans.

I have used FiniTrans for many years and have never regretted it for a second. It all began with a phone call. I wanted to travel but did not know who with. A pleasant voice answered my call and we started talking. They explained what was and was not allowed, what I could buy and what I could see. Now I travel only with this company!!! Many thanks to Valentina, Mikhail and Leonid for their attention, care and professionalism. I wish you all health, good luck and success! Wishing you many interesting trips with kind, good-humoured fellow passengers! Reply: Tatyana, thank you for your warm feedback! We try to do our job well, and your words are high praise for our efforts. Kind regards, FiniTrans!

I needed to activate my visa and buy some treats for my family at the same time. I was lucky to find these people. Everything was efficient, on time, quick and, most importantly, well organised. Thank you to Leonid for an excellent trip, and to Mikhail and Valentina for the first impression of the company. It is lovely to see a sincere desire to meet your needs as quickly as possible. I also noticed the advantage of travelling in a group of seven or eight: everything goes more quickly at every stage. I will recommend you to everyone and become a regular customer. Thank you! Reply: Alexey, thank you for your review. Seeing satisfied customers is very important to us! Kind regards, FiniTrans.